Track your order

Enter your email address and your order ID or tracking number to view the latest status of your order.

FAQs

When will I receive my tracking number?

You'll get a shipping confirmation email with your tracking number as soon as your order ships, usually within 1-2 business days of placing your order.

How long does shipping take?

Most orders arrive within 3-7 business days within the US, and 7-14 business days for international orders, once shipped.

My tracking hasn't updated, what should I do?

Tracking can take 24-48 hours to show its first update after a label is created. If it's been longer than that with no movement, reach out to our team and we'll look into it for you.

Can I change my shipping address?

We can update your shipping address only before your order ships. Contact us as soon as possible with your order number and the correct address.

What if my package is lost or damaged?

We're sorry! Reach out to our team with your order number and we'll make it right with a replacement or refund.